Category: Survey

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How an “Attach Rate” analysis can grow revenue

Many businesses are missing a trick, and it’s a simple trick.
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Talk like a human

How not to accidentally talk to someone like a machine.
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Distance can get you closer…to the truth

When you need honest and detached feedback, try a survey.
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Even more good reasons and tips for customer surveys

Surveys are good for business, hints and tips part 3.
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More good reasons and tips for customer surveys

Surveys are good for business, hints and tips part 2.
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Good reasons and tips for customer surveys

Surveys are good for business, hints and tips part 1.
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Are you listening to your customers? Really?

As the sayings go, it’s easier to sell to an existing customer than a new prospect, and it’s easier to retain a customer than find a new one.

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Keep remote eyes on your sub-contractors

Do you know if sub-contractors are doing a great job for your customers?

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I completed the survey. Did you listen?

So, I completed the survey. Did anyone listen?

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Taking the temperature of referrals

Positive customer referrals are like gold dust

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